Terms of Use

Nobody reads a contract front to back, so this one is arranged the way you actually encounter it — the same shape as the day described in our Privacy Policy. Each stop covers the promises that come into play at that point. Where a stop only matters to certain readers, its first line says who.

Before anything happens: who this is with

On one side: TIMETIED LTD, registered in Northern Ireland with company number NI740404, working from Belfast, reachable at hello@gettimetied.it.com and by post at the office filed against that number at Companies House. "We" and "us" mean that company throughout. On the other side: you, whoever is reading the site, running the app or paying for a tier.

Shorthand used below, so that nothing has to be spelled out twice. The Site is gettimetied.it.com. The App is TimeTied for iPhone or Android. The Services are both together, plus anything server-side that keeps them running. Your Content is whatever you put into the App — blocks, tasks, labels, notes, templates, session jottings. A Subscription is a paid tier. An invoiced customer is an organisation that contracts with us directly rather than through a store. If you are buying for purposes outside a trade or profession, you are a consumer, and the passages that say so are written for you.

Reading the Site, installing the App or opening an account is how this agreement is accepted. Nobody is obliged to accept it; the alternative is simply not to use any of it. Where a stop below concerns only the App, or only invoiced customers, that is stated at the top of it rather than buried.

The minute you open the website

You are free to read these pages, move about in them and print a copy, either for yourself or for the internal purposes of an employer. That permission is the whole of what the Site grants.

Everything here — the words, the layout, the logo, the artwork, the underlying code — belongs to us or to whoever licensed it to us, and none of it changes hands by being displayed. Take a copy for yourself; do not republish the material as your own, strip the notices off it, or feed it into a product that competes with ours.

A short list of things not to do with the Site: nothing unlawful; nothing that interferes with how it runs for other people, such as flooding it with automated requests or probing it for weaknesses without telling us first; no attempt to reach parts of it that were never published; and no scraping it wholesale to rebuild it elsewhere. Reporting a weakness is welcome — see below for how that is treated.

We may change, pause or withdraw any part of the Site whenever we like. Keeping it reachable is the aim rather than a guarantee, and no promise of uninterrupted availability is made here. Links pointing away from the Site are offered as a convenience: what sits at the far end is somebody else's responsibility, governed by somebody else's terms.

Anything the Site says about features, prices or timing that has not shipped yet describes what we intend to build. It is a statement of plan, not a term of this agreement, and plans move.

The minute you install the app

This stop concerns the App. Installing it gives you a licence rather than ownership: personal, non-exclusive, not transferable to anyone else, revocable if this agreement ends, and limited to devices you own or control in line with the rules of the store you downloaded from. You are licensed to use the App; you are not buying a copy of it.

Within that licence, please do not: take the App apart, decompile it or work backwards to its source, except to the precise extent the law says you may do so regardless of what a contract states; rent it out, resell it, or run a service for other people on top of it; interfere with the paid tiers to reach features that were not bought; strip out any notice identifying who made it; or use it to build a directly competing product. Automated hammering of our servers is also out, whatever the intention behind it.

Accounts are for people aged 16 or over, one account to one person, and the details you give when opening one should be true. Keeping your sign-in credentials to yourself is your side of the bargain: anything done through your account is treated as done by you, unless and until you tell us the account has been compromised. Tell us quickly if it has, at hello@gettimetied.it.com, and we will help you shut the problem down. Accounts are not to be shared, sold or handed on.

The minute you type a block

This stop concerns the App. What you write stays yours. Putting a block into TimeTied transfers nothing: the plan, the labels and the notes belong to you before you type them and afterwards.

To run the service at all we need a narrow permission over that material — enough to hold it, copy it between the devices you have signed in on, draw it on a screen, keep it in an encrypted backup, and package it into an export when you ask for one. That permission is worldwide and royalty-free because servers and devices are, but it exists for no purpose beyond delivering the product to you, and it expires as the content leaves our systems. Deletion timing is set out at the day you leave in the Privacy Policy.

Three things we will not do with what you write, stated plainly because the industry habit runs the other way: it is never used to select or measure advertising, it is never sold or handed to a data broker, and it is never used to train a machine-learning model. Nobody here reads it as a matter of course either — the narrow exception is a fault you report and ask us to look into.

What you put in is your responsibility. Do not store material in TimeTied that breaks the law, infringes somebody else's rights, or that you have no business holding. If a block would embarrass you on a stolen phone, that judgement is yours to make, and the tools to reduce the risk — leaving sync off, keeping titles opaque — are described in the Privacy Policy.

The minute you press subscribe

This stop concerns paid tiers of the App. Money never changes hands directly between us. A paid tier is bought inside the App through the Apple App Store or Google Play, and that store is the seller of record for the transaction: it takes the payment, issues the receipt and handles the refund. Card numbers and payment credentials go to them and never arrive here.

• What it costs is shown in the store, in your own currency, before you confirm. Prices for future periods can move; the store gives you whatever notice its own rules require, and a change never reaches back into a period you have already paid for.
• Renewal is automatic at the end of each period until you stop it, with the store charging the payment method it holds shortly before the period runs out.
• Stopping renewal happens in the store, not here: App Store → Settings → your name → Subscriptions, or Play Store → profile → Payments & subscriptions, done with a full day still to run on the current period. You keep the paid features until that period finishes. Removing the App from your phone stops nothing — the subscription carries on billing.
• Free trials, where one is offered, roll into a paid period unless you stop them with a day still left on the trial. Length and conditions are shown when you start one.
• A new phone needs "Restore purchases", which asks the store to re-apply what you already bought. That moves the entitlement only; your plan comes back from sync or from a device backup.
• Refunds are Apple's or Google's to give, under their own published policies, because they took the money. Ask us and we will help you make the request. This sits alongside your statutory rights rather than in place of them.
• Dropping back to the free tier leaves everything you made intact and exportable. Content beyond the free tier's limits may become read-only rather than being deleted.

The fourteen days after that

This stop is for consumers in the UK. The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 normally hand you a 14-day window to change your mind about digital content and get your money back.

There is a catch worth understanding rather than glossing over. Where you ask for digital content to start immediately — which is exactly what happens when a paid feature unlocks the second the purchase completes — and you acknowledge at that moment that starting it early ends the cancellation window, then the window closes as supply begins. The store's purchase flow is where that request and that acknowledgement are captured, and completing the purchase is how you give them.

Where the 14-day right does still run, exercising it takes nothing more than telling us clearly at hello@gettimetied.it.com; the model form in the Regulations works too, though no particular wording is needed. Since the store holds the money, the refund itself usually comes back through the store, and we will push the request along from our side.

The morning it does not work

This stop is for consumers. Under the Consumer Rights Act 2015, digital content we supply has to be satisfactory in quality, has to suit any purpose you flagged to us, and has to match the description it was sold under. Where it falls short you are entitled to have it repaired or replaced, and where that cannot be done, or is not done in reasonable time without significant inconvenience to you, to a reduction in price which can run to everything you paid. Where faulty content harms a device of yours, or other content of yours, and reasonable care was not taken on our side, a repair or compensation may be owed to you. None of that is affected by anything written elsewhere on this page.

In practice, tell us at hello@gettimetied.it.com. Arguing about which remedy technically applies is nobody's idea of a good week, and fixing the thing is faster.

Support runs by email at that same address. We are not obliged to run a phone line or a live chat, and neither store is obliged to support the App on our behalf.

Updates arrive from time to time to fix defects, improve the App and keep pace with new operating system versions. Some are needed for the App to keep functioning at all; whether they install by themselves is a setting on your device. Features get added, reshaped, and occasionally retired. Where something material to a Subscription you are paying for is withdrawn or meaningfully degraded, we will tell you before it happens, and a consumer may cancel and receive back a proportionate share of the period already paid for.

Standing behind all of it: the two stores

This stop concerns the App. Where the App came from Apple's store, the following is included because Apple requires it of every licensed application, and it governs alongside the rest of this page.

• This agreement binds you and TIMETIED LTD alone; Apple Inc. stands outside it altogether. Responsibility for the App, and for everything inside it, rests here.
• Maintaining the App, or supporting it, forms no part of Apple's obligations.
• Should the App fall short of a warranty covering it, raise that with Apple, who may hand back what you paid. Past that refund, and so far as the law permits, no further warranty obligation rests on Apple; every other claim, loss, liability, damage, cost or outlay traceable to that shortfall is ours to answer.
• Any claim brought by you or by anyone else about the App or your use of it — product liability, a failure to satisfy some legal or regulatory requirement, a claim under consumer protection law — is ours to deal with, not Apple's.
• Where an outside party alleges the App, or your use of it, treads on their intellectual property, we are the ones who look into it, defend it, settle it and pay it off.
• You confirm two things: that your country sits under no relevant government embargo and carries no designation as a supporter of terrorism, and that no relevant restricted-parties list names you.
• This stop carries beneficiaries outside the two of us: Apple Inc., together with the companies it owns. Accepting these terms hands Apple an enforceable right against you under it, which Apple is taken to have accepted in turn.

Where the App came from Google Play instead, Google's own Play terms cover the download and the billing, and Google is the seller of record for that purchase.

A different arrangement: invoiced customers

This stop is for organisations only, and none of it reduces a consumer's rights. It applies where an organisation contracts with us directly — Team licences taken on invoice, say, rather than bought through a store. Where it applies it takes precedence over the store-based terms on the same subject, and any wording an organisation attaches to its own purchase order has no effect unless we have agreed to it in writing.

• Fees and invoicing. Charges, billing frequency and licence counts are whatever the order form records. Invoices are payable within 30 days of issue unless the order form sets something else, in full and without set-off or deduction. Quoted sums leave VAT out; it goes on top at whatever rate applies.
• Late payment. Interest runs on overdue invoices at the statutory rate for commercial debt, and access may be paused where a properly due invoice stays unpaid after notice from us.
• The organisation's side. Keep licence allocation accurate, keep your users' credentials under control, and make sure the people you enrol know what the tool is for. Passing licences to another organisation is not on.
• Confidentiality. Neither of us discloses the other's non-public information, or uses it for anything except performing the contract, for as long as it stays confidential. Information already public, independently developed, or lawfully received from elsewhere sits outside that, as does a disclosure the law compels.
• Data protection. For the personal data described in the Privacy Policy we act as controller. Should a feature ever put us in the position of processing an organisation's personal data on its instructions, an Article 28 addendum is agreed before that feature is switched on, not afterwards.
• What we warrant. That the Services will be supplied with reasonable care and skill and will match the description in the order form in all material respects. Where they do not, tell us and we will put it right; if we cannot, the fees for the affected period come back.
• Indemnity. An invoiced customer covers us against claims arising from its own unlawful use of the Services, or from content it puts into them that infringes somebody else's rights.

What is promised here, and what is not

The Site and the App are supplied as they are and as they happen to be available. TimeTied is a planning tool and nothing more ambitious than that. It is not professional advice of any kind — medical, psychological, legal, financial — and nothing in it should stand in for advice from somebody qualified to give it.

More importantly: it is not a safety-critical system. Not an alarm service, not a medication reminder, not something to lean on where a missed notification could hurt somebody. Whether a reminder actually arrives depends on your handset, its operating system, its battery state and its network connection, and every one of those sits outside our reach.

On security research: if you find a flaw, write to hello@gettimetied.it.com. Tell us honestly, hold off publishing until there has been a reasonable window to repair it, and neither remove nor damage anything while you poke about — do that and looking will never be held against you.

If it costs you something

Never limited, whatever else this page says. Some liability cannot be signed away and we do not attempt it: death or personal injury caused by our negligence; fraud or fraudulent misrepresentation; the terms implied by the Consumer Rights Act 2015 that the law forbids us to exclude; anything else the law says must stay. Where any sentence below would cut into a right the law protects, that sentence simply does not apply to you, and the rest carries on.

If you are a consumer. We answer for loss you suffer that follows foreseeably from us breaking this agreement or failing to use reasonable care and skill. Loss counts as foreseeable where it is obvious it will follow, or where both of us knew when the contract was made that it might. We do not answer for losses of a business kind: use TimeTied to run a business and the limits in the next paragraph apply to you instead.

If you are using it for business. Setting aside the paragraph above about liability we never limit, we do not answer for profits, revenue, turnover, contracts, goodwill or savings you expected to make; for interruption to your operations; for a chance you missed; for data of yours that is lost or corrupted; or for losses that arrive indirectly rather than as a direct consequence. That applies however the claim is framed, whether as breach of contract, negligence, breach of a statutory duty or anything else.

The ceiling. Again setting aside what cannot be limited, everything we might owe you across any twelve-month period, added together and however many claims it took to get there, stops at whichever is higher: what you actually paid us across the twelve months before the event complained of, or £100. Where you have paid us nothing at all — a free-tier user, or somebody who only ever read the Site — that ceiling is £100.

Your side of it. We cannot answer for loss that follows from credentials you let slip, from a handset or operating system left unsupported and unpatched, or from an absence of your own backups and exports. The export tool exists precisely so that a copy of your plan can live somewhere we do not control.

Days nobody controls

Some days go wrong for reasons neither of us can do anything about — fire, flood, epidemic, war, civil disorder, terrorism, an industrial dispute outside our own workforce, a utility or telecommunications failure, a public network or cloud platform falling over, an act of government, or a malicious attack from outside. Where one of those stops either of us performing, that party is not in breach for the delay it causes. Whoever is affected tells the other as soon as they reasonably can and works to limit the damage. Where the disruption drags on past 60 days, whichever of us wants out may end the agreement in writing, and fees covering anything undelivered come back to you.

The day this ends

Your side. Stop using the Services whenever you like. Cancel a Subscription through the store, or, for an invoiced customer, as the order form provides. Deleting the account is described at the day you leave in the Privacy Policy.

Our side. We may suspend or end access where this agreement is broken in a way that matters and, if the breach can be put right, is not put right within a reasonable time of us asking; where the Services get used unlawfully, or in some way that puts other users at risk; where an invoiced customer leaves a properly due invoice unpaid after notice; or where we discontinue the product altogether, in which case reasonable notice is given and a consumer gets back a proportionate share of any period already paid for. Suspension is kept to what the circumstances need, and lifted once the reason has gone.

Afterwards. The licence in installing the App ends and the App must come off your devices. Rights and liabilities either of us already accrued survive intact, and fees owed up to that point stay owed. Pull out whatever you want to keep before the account shuts; after that your content is deleted on the schedule in the inventory. The stops covering website intellectual property, ownership of your content, confidentiality, data protection, the indemnity, what we promise, liability, housekeeping, complaints and governing law all carry on after the rest has ended, together with whatever else ought, by its nature, to outlast the rest.

The day these terms change

This page changes when the Services change, when a supplier changes, or when the law moves underneath us. Small edits — a clearer sentence, a corrected menu path — go live when published, with the date at the top moved to match.

Changes that genuinely affect you get at least 30 days' notice first, by a notice on the Site and, where we have a way to reach you, by email or a message in the App. Not happy with one? Stop using the Services and cancel before it takes effect; a consumer who cancels for that reason gets back the unused part of the period already paid for. Carrying on after the change lands is how it gets accepted. A variation agreed privately between us only counts if it is written down.

Housekeeping

• The whole of it. What is on this page, together with the Privacy Policy and Cookie Policy and any order form, is the entire agreement about its subject, and it displaces anything discussed beforehand. Neither of us has relied on a statement that is not written down here — though nothing in this bullet touches liability for fraudulent misrepresentation, or a consumer's statutory rights.
• No partnership. Nothing here makes us partners, joint venturers, agents, or employer and employee; neither side can bind the other to anything.
• Outsiders. Nobody beyond the two of us picks up an enforceable right here — the Contracts (Rights of Third Parties) Act 1999 is disapplied, Apple's position at the two stores being the single exception. Changing or cancelling this agreement needs no outsider's blessing.
• If a term will not hold. Anything ruled invalid or unenforceable gets read as narrowly as it must be to survive; where even that fails it counts as struck out, and the remainder carries on undisturbed.
• Letting something slide. Not enforcing a right straight away, or at all, does not give it up; enforcing it partly does not exhaust it. Giving up a right takes writing.
• Handing it on. We may bring in subcontractors — a hosting or mail provider, for instance — while remaining answerable to you for the result. We may transfer this agreement to a buyer of the business or its assets, or to a group company, on written notice and provided they take on the same obligations; where that would leave a consumer worse off, we will say so and you may end the agreement and take back the unused part of what you paid. You may not hand your side of it to anyone else without our written agreement.
• Notices. Write to hello@gettimetied.it.com. We write to the address on your account, or, where you have no account, put the notice in the App or on the Site. An email is treated as arriving the moment it goes out, or at the start of the next working day if it lands out of hours; a posted notice is treated as arriving two working days after posting. Serving legal proceedings is outside this bullet.
• Language. This agreement is written in English, and English governs any translation of it and any argument about what it means.

Complaints, and whose law decides

Something gone wrong? Start at hello@gettimetied.it.com, with as much detail as you can bear to type. A complaint that arrives there is looked into properly and answered in writing with our conclusion and our reasoning, and most things are settled long before anyone reaches for a lawyer.

If we genuinely cannot agree, both of us will give honest thought to mediation or another route short of court before starting proceedings. Neither of us is forced to mediate, and neither is stopped from asking a court for urgent protection where that is what the situation needs. A consumer is free to go to court whenever they want, and nothing in this stop delays that.

This agreement, what it covers and how it came about — including any argument that is not strictly contractual — answer to Northern Irish law, and the courts of Northern Ireland hold exclusive jurisdiction over them.

A consumer based in another part of the UK may instead sue at home, keeping the benefit of whatever mandatory consumer protection applies there. A consumer based outside the UK altogether keeps the protection of any mandatory rules of their own country's law, whatever the paragraph above may say.

Consumers hold legal rights about digital content that is faulty, misdescribed, or supplied without reasonable care and skill. Citizens Advice and Trading Standards will explain them free of charge, and nothing written here affects them. Any question about these terms: hello@gettimetied.it.com.