Privacy Policy
How TIMETIED LTD handles personal data across this website and the TimeTied mobile apps.
1. Who we are
The data controller for the personal data described in this policy is TIMETIED LTD, a company registered in Northern Ireland under Company No. NI740404, with its registered office at 26 Colinward Street, Belfast, Northern Ireland, BT12 7EP.
You can contact us about anything in this policy at hello@gettimetied.it.com. We are not currently required to appoint a Data Protection Officer; our privacy contact is the same email address.
2. Scope
This policy covers:
- this website, https://gettimetied.it.com; and
- the mobile applications published by TIMETIED LTD on the Apple App Store and Google Play — principally the TimeTied app.
Where a section applies only to the website or only to the apps, it says so.
3. Information we collect on the website
The website is a static informational site. We collect only:
- Correspondence you send us by email. There are no contact forms; if you email hello@gettimetied.it.com (for example, to join the waitlist or ask a question) we receive your email address and whatever you choose to write.
- Technical / server logs. Our hosting provider, Cloudflare, processes standard request data — IP address, user agent, and request metadata — to deliver the site and protect it against abuse.
The website itself sets no analytics or advertising cookies. See our Cookie Policy for the strictly-necessary cookies Cloudflare's security layer may set.
4. Information we collect in our apps
This section describes the data the TimeTied app collects or may collect. We collect the minimum needed for each feature to work.
4.1 Account information
If the app offers accounts and you create one: your email address and an optional display name. Accounts are used to sign you in and, if you enable it, to sync your data across devices.
4.2 User content created in the app
The schedules, time blocks, tasks, routines, focus-session notes and settings you create. This content is stored on your device and — only if you enable sync — on our servers, linked to your account.
4.3 Device & technical data
Device model, operating-system version, app version, language, crash state, and a non-advertising install identifier used to keep sync and diagnostics working. We do not collect advertising identifiers.
4.4 Usage analytics
If analytics are enabled in a release, we collect aggregated feature-usage events (for example, "focus timer started") to understand which features help. These events contain no advertising identifiers and are not used to profile you across other apps or websites.
4.5 Crash & diagnostics reports
If the app crashes, a diagnostic report (stack trace, device model, OS version, app version) may be collected so we can fix the problem.
4.6 Focus and usage statistics in your account
The progress-insights feature (planned vs actual time, focus totals, streaks) is computed from the blocks and focus sessions you record in the app. These statistics are private to you, stored with your account, and deleted when your account is deleted.
4.7 App permissions
The app may request the following system permissions. Every permission is optional — the app works without it — and each can be revoked at any time in your device's system settings.
| Permission | Purpose | Notes |
|---|---|---|
| Notifications | To deliver the block reminders and focus-session cues you set up. | Optional; disable per block, per day, or system-wide at any time. |
| Calendar access | Read-only, used solely to display and sync your calendar events inside the app alongside your time blocks. | Optional; your calendar data is never shared with or uploaded to third parties; revocable in system settings. |
4.8 What we do NOT do
- We do not sell personal data.
- We do not include advertising SDKs in our apps.
- We do not track you across other companies' apps or websites.
- We do not collect precise location data.
5. Purposes and lawful bases
Under the UK GDPR, we rely on the following lawful bases:
| Purpose | Data categories | Lawful basis |
|---|---|---|
| Providing the app: accounts, sync, core features | Account information; user content; device & technical data | Performance of a contract (our Terms of Use) |
| Responding to your emails and support requests | Email correspondence | Legitimate interests (running our business and helping the people who contact us) |
| Website delivery and security | Server logs (IP address, user agent, request data) | Legitimate interests (keeping the website available and secure) |
| Waitlist announcements you asked for | Email address | Consent (withdraw at any time by replying or emailing us) |
| Optional calendar display and sync | Calendar events (read-only, on device / your account) | Consent (the system permission prompt; revocable in settings) |
| Usage analytics, where enabled | Aggregated feature-usage events | Legitimate interests (understanding and improving app features) or consent, where required |
| Crash reporting and diagnostics | Crash & diagnostics reports | Legitimate interests (fixing defects and keeping the app reliable) |
| Keeping records we must keep (e.g. tax) | Transaction and accounting records | Legal obligation |
6. Who we share data with
We share personal data only with service providers acting under contract for us, and never sell or rent it. Our current providers:
- Cloudflare, Inc. — website hosting, CDN and security services.
- Apple Inc. and Google LLC — app distribution and, where used, in-app purchase billing. For the purchase transaction itself they act under their own privacy policies.
- Crash-reporting or analytics tooling — only if enabled in a given release. Any such provider processes data on our documented instructions, and we commit to keeping this section current with the specific providers in use.
We may also disclose personal data where required by law, regulation or valid legal process.
7. International transfers
Some processing takes place outside the UK — for example, Cloudflare operates a global network. Where personal data leaves the UK, we rely on appropriate safeguards: UK adequacy regulations for the destination country, the UK International Data Transfer Agreement or the UK Addendum to the EU Standard Contractual Clauses, or standard contractual clauses as applicable.
8. Retention
We keep personal data no longer than needed:
- Email correspondence — up to 24 months after our last contact with you, then deleted.
- Server / security logs — retained per Cloudflare's short rolling retention periods for security logs.
- App account data — for as long as your account exists; deleted within 30 days of account deletion.
- Crash data — 90 days.
- Backups — purged on a rolling 30-day cycle, so deleted data leaves backups within that window.
9. Your rights
Under the UK GDPR you have the right to:
- Access — obtain a copy of the personal data we hold about you.
- Rectification — have inaccurate data corrected and incomplete data completed.
- Erasure — have your data deleted where there is no overriding reason to keep it.
- Restriction — limit how we use your data in certain circumstances.
- Portability — receive data you provided to us in a structured, commonly used, machine-readable format.
- Objection — object to processing based on legitimate interests, and to any direct marketing.
- Withdraw consent — at any time, where processing is based on consent, without affecting prior processing.
- Rights relating to automated decision-making — we do not make any solely-automated decisions with legal or similarly significant effects about you.
To exercise any right, email hello@gettimetied.it.com. We respond within one month. We may ask you to verify your identity (for example, by writing from the email address linked to your account) before acting on a request.
10. Complaints
You have the right to lodge a complaint with the UK supervisory authority, the Information Commissioner's Office (ICO): https://ico.org.uk/, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF, telephone 0303 123 1113. We would appreciate the chance to address your concern first — please contact us before going to the ICO if you can.
11. Children
Our website and apps are not directed at children under 13, and we do not knowingly collect personal data from them. If you believe a child under 13 has provided us with personal data, please contact us and we will delete it. The age ratings shown on the App Store and Google Play apply to our apps.
12. Account and data deletion
You can delete your TimeTied account and associated data in either of two ways:
- In the app (once the apps ship): Settings → Account → Delete account.
- By email: send a request to hello@gettimetied.it.com with the subject "Account deletion request", from the email address linked to your account.
Deletion is completed within 30 days of a verified request. We may retain minimal records where the law requires it — for example, invoices and transaction records kept for tax and accounting law — and only for as long as those laws require.
13. iOS App Tracking Transparency
Our apps do not track users across other companies' apps or websites, as "tracking" is defined by Apple's App Tracking Transparency framework, so no ATT permission prompt is shown. If this ever changes, we will request your consent first via the ATT framework before any such tracking occurs.
14. Google Play Data Safety
Our Google Play Data Safety declarations mirror this policy. If we change what the app collects or shares, we will update both this policy and the Play declarations together.
15. Security
We protect personal data with technical and organisational measures appropriate to the risk: TLS encryption in transit, encryption at rest where applicable, and least-privilege access to systems holding personal data. If a personal-data breach occurs, we will notify the ICO and, where required, affected individuals in accordance with UK GDPR Articles 33 and 34.
16. Changes to this policy
We may update this policy as the product or the law changes. Material changes will be announced on this website and, where appropriate, in the app before they take effect. The "Last updated" date at the top of this page always reflects the current version, and we maintain that date with every change.
17. Contact
Email: hello@gettimetied.it.com
Post: TIMETIED LTD, 26 Colinward Street, Belfast, Northern Ireland, BT12 7EP