How can we help?
This page is the official support hub for the TimeTied app and website. Browse the FAQ below, or email us directly — we reply within 1 business day.
Frequently asked questions
When will TimeTied launch?
The TimeTied app for iOS and Android is in active development and launching soon. We don't announce dates until we're sure of them. The fastest way to hear first is to join the waitlist.
Which platforms will TimeTied support?
iOS (via the Apple App Store) and Android (via Google Play). We may consider other platforms after launch based on demand.
Will there be a free version?
Yes. We plan a genuinely useful Free tier alongside Pro and Team tiers. Launch pricing is being finalised — see the Pricing page for the planned line-up.
How do subscriptions and cancellation work?
Where paid tiers are offered, they'll be billed through the Apple App Store or Google Play. Subscriptions auto-renew until cancelled, and you can cancel anytime in your store's subscription settings — App Store: Settings → your name → Subscriptions; Google Play: Play Store → profile → Payments & subscriptions. Cancelling at least 24 hours before renewal prevents the next charge.
Does TimeTied need access to my calendar?
No — calendar sync is entirely optional. If you enable it, TimeTied requests read-only access and uses it solely to display and sync your events inside the app. Your calendar data is never uploaded to third parties, and you can revoke access anytime in system settings. See our Privacy Policy for full details.
What data does TimeTied collect?
As little as we can get away with: your account details (if you create an account), the schedules and notes you make in the app, and basic technical data to keep things working. No advertising SDKs, no cross-app tracking, no sale of personal data. The complete list is in our Privacy Policy.
How do I delete my account and data?
Two ways, once the app is live:
In the app: Settings → Account → Delete account. This permanently deletes your account and associated data.
By email: send a message to hello@gettimetied.it.com with the subject "Account deletion request" from the email address linked to your account.
Either way, deletion is completed within 30 days. Minimal records that the law requires us to keep (for example, purchase records for tax purposes) may be retained — see section 12 of the Privacy Policy.
I found a bug or have a feature idea — where do I send it?
We'd love to hear it. Email hello@gettimetied.it.com with as much detail as you can (device model, OS version and steps to reproduce help enormously for bugs).
How do I make a privacy request (access, correction, erasure)?
Email hello@gettimetied.it.com. We respond to privacy-rights requests within one month, as required by UK GDPR. Your full rights are listed in the Privacy Policy.
Contact us directly
For anything not covered above — support, billing, press, partnerships or privacy — email us. There is no contact form; a plain email reaches a real person faster.
- Email: hello@gettimetied.it.com
- Response time: within 1 business day (Monday–Friday, UK time)
- Post: TIMETIED LTD, 26 Colinward Street, Belfast, Northern Ireland, BT12 7EP